CreditMatters365 is a subscription based credit enhancement program. You will be billed monthly at the rate of $99.99 until you achieve your desired results or 12 months passes, whichever is shorter. Over the next 12 months we will submit letters on your behalf to address derogatory information reporting on your credit report. We make no guarantees or promises. However, our deletion success rate is on average at 80%
You pay a $225 Registration fee which is refundable up to 3 days after payment if you change your mind.
You should receive a welcome letter with instructions on what action steps you need to take
Once you receive the Enrollment Letter to confirm that we have received all the required documentation, you should see letters being generated on your behalf within 72 hours
Monitor for any correspondence or reports from the credit bureaus, collection agencies, creditors or others. Make sure you forward whatever you receive to us immediately at
Our email: firstname.lastname@example.org
Yes, You would need to sign up for our special program which has an additional fee attached to it. I can have an Account Manager call you to discuss this option in detail.
Notify us, and we will send it to you again. Look for an email that is coming from www.secureclientaccess.com If you do not see it please check to see if it went to your spam mail box.
Our office hours are:
However, you have access to us 24/7 through your personal portal.
I can send it to you again for you to reset your password.
The bureaus have up to 45 days to respond. We will follow up with them on the 46th day if you have not forwarded us any notification from them.
Email us and we will log into your personal portal to review what action has taken place.
Contact client services at 407-926-4112 or send a message using your personal portal
Yes we can place you in an inactive status for up to 90 days
Yes, However we only offer two dates during the month for payment options. You can select the 3rd or 17th of the month
We do not advise the client, however we do offer reference material to gain knowledge on ways to improve your score ie:FICO.com
We do not advise clients on whether they should pay off their collection or not. That would be strictly up to you. However, we do suggest that you get in writing that the item will be removed from your credit before you make any payment.
Each client is different, however the process can take up to 18 months depending on how many accounts you have on your file.
We ask that you wait 3-6 months. We prefer the 6 month waiting period.
No, you need to be discharged for a minimum of months prior to coming on as a client
The only way late payments can be removed from your credit report is by the account holder. We do not address late payments but we can give you instruction on addressing them on your own
No, it is illegal. If you are having trouble managing and paying off your debt you may want to speak to a bankruptcy attorney